Privacy Policy

1. Information We Collect

When you use Ohana Wash services, we collect the following information:

• Personal information (name, email address, phone number)
• Address information for pickup and delivery
• Payment information
• Order history and preferences
• Communication records with our service

2. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your laundry orders
• Scheduling pickups and deliveries
• Communicating order status and updates
• Processing payments securely
• Improving our services and customer experience
• Sending promotional offers (with your consent)

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help operate our business (payment processors, delivery partners)
• Legal authorities when required by law
• Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption of sensitive data, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@ohanawashnfold.com
• Phone: (808) 555-0123
• Address: 123 Aloha Street, Honolulu, HI 96813